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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Natalie Butler

April 10, 2024

5  out of  5 rating by Natalie Butler
"Phillip Pool office has always had wonderful and friendly staff! Everyone has been amazing, especially Nicolette!"
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Mark Valdez

April 9, 2024

5  out of  5 rating by Mark Valdez
"As a business owner, having a reliable board of advisors is crucial, and Philip has been a pillar of support for me. His expertise has been instrumental in the growth of my commercial and residential portfolio. Collaborating with him has not only saved us money but also provided invaluable insights into areas of competitiveness and referrals to other insurance agents. His willingness to provide advice against his own interests truly demonstrates his commitment to his clients' best interests. I greatly appreciate his dedication and support.""
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Chris Swenson

April 8, 2024

1  out of  5 rating by Chris Swenson
"Danger. Avoid. Stay away. Use literally any of the other SF agency’s in the 72701 area."
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Barbara

April 5, 2024

5  out of  5 rating by Barbara
"I have had the best experience with Philip Pool State Farm. Everyone is so kind and does what they can to help you get what you need. One young lady that I call for all my needs is Stormy. She always makes me feel like I am important and won't get off the phone until I am comfortable and understand everything she has explained to me. She goes above and beyond, I believe, what her job entails, to make me feel safe on the roads. She is a true sweetheart. If you have insurance needs, Philip Pool's is the place to go. Ask for Stormy."
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Robert Wood

March 29, 2024

5  out of  5 rating by Robert Wood
"I recently moved from Texas back to my hometown in Arkansas. Chandler helped me get my auto insurance transferred over and set up the policy on my new house. The best part about my experience with Chandler was that I didn’t have to make many decisions. He knew what I needed and had all the answers to my questions. He made the experience easy and stress free. He took time to tailor my policy to best fit my needs. I’ve been a State Farm customer for many years, but working with Chandler and Phillip Pool’s group exceeded my expectations."
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Alivia Person

March 20, 2024

5  out of  5 rating by Alivia Person
"I appreciate everyone at this office, they’re helpful any time I have a question or need something changed/added to my policy. Stormy has helped me numerous times, she is always kind and prompt when getting back to me!"
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Darby Shell

March 19, 2024

5  out of  5 rating by Darby Shell
"I've had to work with them to adjust my insurance plans & they're always so willing to help. Stormy has helped me several times & is wonderful to work with to resolve the issues."
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Joe Spinelle

March 18, 2024

5  out of  5 rating by Joe Spinelle
"I worked with Stormy on getting some needed paperwork for my move overseas. Both on the phone and in email, she is a real delight to work with, very personable and kind. That seems to be true of everyone on Phillip's team. Thanks, Stormy!"
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Slade Byford

March 12, 2024

5  out of  5 rating by Slade Byford
"Walker was very helpful as we looked to insure our new home and was always available to answer any questions."
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Britt Williams

March 11, 2024

5  out of  5 rating by Britt Williams
"Tanner was the agent who helped me. He was great! He explained everything to me. He was very polite and professional!"
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Lisa Smith

March 7, 2024

5  out of  5 rating by Lisa Smith
"Stormey Cox helped me out so much. I had a question about my bill and she called me and also sent an email with the attachments explaining my bill. So sweet as well. I recommend this company to anyone who is looking for insurance."
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Chris Murphy

March 7, 2024

5  out of  5 rating by Chris Murphy
"Stormy was so helpful and made it so easy to get reimbursed for my tow bill. She explained everything and answered all of my questions. She is always so wonderful to work with everytime I call!! ✨️"
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Trevor Stilwell

February 26, 2024

5  out of  5 rating by Trevor Stilwell
"Stormy is always very prompt and helpful answering any questions and getting coverages updated."
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Jacqueline Bauman

February 21, 2024

5  out of  5 rating by Jacqueline Bauman
"Tanner Flowers is very personable! Loved speaking with him. Great Service and great rates and coverage. Recommend."
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Kyle Stokes

February 16, 2024

5  out of  5 rating by Kyle Stokes
"Vey kind and professional!!"
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Trajan Jeffcoat

February 14, 2024

5  out of  5 rating by Trajan Jeffcoat
"Stormy’s customer service was phenomenal. I really appreciated how she handled a conflicting situation I had. Thanks again Stormy!"
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vwToXiCwv

February 12, 2024

5  out of  5 rating by vwToXiCwv
"Philip was very helpful in switching over to State Farm with rates that I didn't even know could be this low! He helped make the switch very seamless"
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Maddy Harmon

February 9, 2024

5  out of  5 rating by Maddy Harmon
"Stormy Cox was super helpful and getting our policy figured out was quick and easy!"
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Courtney Elise Weil

February 7, 2024

5  out of  5 rating by Courtney Elise Weil
"Shout out to Stormy with State Farm! Wonderful Service! Wonderful Team! Thank you, all!"
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Brian Davis

February 5, 2024

5  out of  5 rating by Brian Davis
"While we share the same last name, I am not giving Walker a 5 star review in the off chance he’s a distant relative of mine. I am giving him 5 stars because not only did he help regain myself as a former State Farm customer, but he did so with a friendly, informative, non pushy approach. I’m happy to be saving money on my policy compared to my previous insurance provider, and happy to be with this branch. Thanks."
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Harley Stevens

January 31, 2024

5  out of  5 rating by Harley Stevens
"Was very easy to deal with very helpful. Help me get through the headache of adding a vehicle to the insurance policy just all around a great office to have as our insurance."
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Laura Southerland

January 31, 2024

5  out of  5 rating by Laura Southerland
"Everyone there has always been so kind and helpful. A few days ago when my dream car was hit in a parking lot, I was freaking out until I got on the phone with Nicolette at this office. She made me feel heard and helped me calm down so I could handle the situation in front of me. My insurance is great, my car will be fine, and I can’t help but be so grateful for the support I received from Nicolette and the rest of Phillip Pool’s team. They know insurance, cars, and people. I told my husband we will never switch insurances again. Thank you, Nicolette."
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Rhonda Jarnagan

January 30, 2024

5  out of  5 rating by Rhonda Jarnagan
"Always there to help me 24/7. And they understand exactly what I need. A big thank you to Nicolette for being so understanding and giving me the help I needed!"
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Ricky Eddy

January 30, 2024

4  out of  5 rating by Ricky Eddy
"This insurance company has been awesome to me. The insurance company representative explained all policie details and coverage that was needed to be protected well. I would suggest this company strongly, that being said, I even had my mother move her business to this insurance company and this insurance agent Couldn't be any more happier from how they have treat myself and my family."
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Zane Hursh

January 26, 2024

5  out of  5 rating by Zane Hursh
"Tanner not only showed me discounts that I didn’t even know I qualified for but he also helped me find insurance that fit my needs. Couldn't recommend him more!"